IT Assistant

Jul 17, 2014, 14:08 PM
Grande Prairie, AB
Reports to:
IT Manager
Special requirements:

Duties and Responsibilities

  • Solve issues relating to software, both commercial and proprietary
  • Setting up new equipment, including but not limited to software packages and operating systems to function in the required environment
  • Solving issues relating to networked printers and the internet, hardware diagnosis and minor repair
  • Responding to other help desk issues as required
  • Perform server troubleshooting, systems backups, and disaster recovery
  • Monitor and administer corporate anti-virus, anti-spyware and anti-spam solutions
Credentials and Experience

  • 1+ years of experience supporting PC’s in a business environment
  • Experience in Microsoft Office Applications
  • Hardware troubleshooting experience
  • Technical School Diploma in Business Networking
  • Microsoft Certification a strong asset
  • Windows server administration training a strong asset
Knowledge, Skills and Abilities

  • Ability to be discrete and maintain high levels of confidentiality
  • Demonstrated communication skills, including oral, written relationship building skills
  • Demonstrated ability to work independently
  • Strong organization/priority management skills
  • Workstation network configuration skills
  • TCP/IP network troubleshooting in a mixed environment
  • Knowledge of and formal training on administration of all Microsoft workstation operating systems from Windows 2003 and up
Job Summary

Northern Mat & Bridge (NMB) is Canada’s leading Access Solutions provider and continues to grow. We specialize in providing temporary access structures and solutions while servicing the oil and gas industry, pipeline industry and the transmission line industry throughout Canada since 1999. Our products are used to temporarily access remote areas while minimizing the effects on the environment.

Reporting to the IT Manager the IT Assistant is responsible for providing support services for Northern Mat & Bridge employees.  This includes such tasks as setting up computers, cell phones, and other equipment as needed.  The IT Assistant will also provide technical support to any employee technological concerns.

NMB offers competitive wages, excellent benefits plan including matching RRSP contributions and profit sharing.

If you think your skill base matches what we are looking for, and interested in joining a successful and fun team. Please send us your resume, references, and salary expectations by Fax 780-538-1839 or email